F.ROZE Terms & Conditions

1.1 www.freyarozeworld.com is a website owned and operated byFreya Richmond under label F.ROZE.

1.2 Note that by using this website and purchasing F.ROZE products it means that you agree with our terms and conditions. Please read these terms and conditions carefully before ordering.

1.3 If you are unclear as to your rights under them or if you want an explanation about them please contact our customer services team at info@freyarozeworld.com.

2.1 All orders placed by you and purchases of goods by you from us are subject to acceptance by F.ROZE.

2.2. We may choose not to accept your order or purchase for any reason and will not be liable to you or to anyone else in those circumstances. Where we accept your order, we have a legal duty to supply goods that are in conformity with these Terms and Conditions.

2.3 Before placing an order with F.ROZE it is your responsibility to ensure that you are able to receive the product ordered without complications. 

2.4 We will send you a confirmation email after receiving your order. A further email will be sent when your order has been dispatched.

2.5 We will inform you as soon as possible if, for any reasons, the product you ordered is out of stock or subject to any delay.

2.6 Once an item is ordered, changes to the order (Delivery Address/Name/Contact Telephone Number etc.) cannot be amended. Any misplaced or lost items will be dealt via our shipping agent directly and we will work diligently on providing a solution to the problem.

3.1 The price of a product may change from time-to-time, but this will not affect orders already placed.

3.2 By submitting an order on our website you are confirming that the account details used are valid and correct and you are using them with full authority.

3.3 Payment must be made in full before an order can be placed.

4.1Please note that we only deliver to UK mainland, Scotland, Northern Ireland and the British Isles.

5.1 All Sales Final policy meaning no return or refund policy.

5.2 Please note that the content of this website is protected by copyright, trademarks, data base and other intellectual property rights and by law the material and content supplied as part of the website remains with us and our licensors. You may retrieve or display the content on a computer screen or print one copy for personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify copy, distribute or use any material or content on the website for commercial purposes or gain.